A checklist for verifying a contact claim
Organize the questions an authorized case contact may need to assess.
THE WAKIF BLOG
Organize the questions an authorized case contact may need to assess.
A positive outcome still needs a fresh conversation about publicity.
Use the distribution log to notify the places that carried the original message.
Protect the unrelated person and make clear what the earlier claim did not establish.
Record what happened and which contributions are actually supported.
Let the person’s immediate needs and choices guide the next conversation.
Respect the difference between establishing contact and agreeing to meet.
Keep relief and verification separate until an appropriate contact is established.
Reduce repeated questions without inventing progress or promising a timetable.
Tell people the appeal has changed without publishing the person’s private circumstances.